Export Tickets

To export or download a single ticket as a PDF:

1. Open the Tickets tab.
2. Click on the ticket you want to download.
3. Click "Export" in the upper right-hand corner.
4. Check the boxes for any additional elements you'd like the PDF to include. Options include comments that have been left on the ticket, a corrective action box for writing comments on the document, and a signature line.
5. Click "Generate."

To export or download multiple tickets as a PDF or .csv spreadsheet:

1. Open the Tickets tab.
2. Use ticket filters to pull up the tickets you'd like to export.
3. Click the "Export" button in the upper right-hand corner.
4. Choose the PDF or .csv format option you'd like for your export.

You can also create and manage templates to make generating reports faster. These options appear at the bottom of the Export drop-down menu in your ticket inbox.