Create Tickets from QR Codes

You can create a QR code that will automatically open a new email message when it’s scanned. For example, you might add QR codes in bathrooms so that clients or building visitors can alert you to problems.

We have a great blog post about how Cincinnati/Northern Kentucky International Airport uses OrangeQC to gather visitor feedback on their restrooms. Check out how it looks:

How to Set Up Ticket Creation from QR Codes

Set up ticket creation from emails to an inbound email address in OrangeQC. The guide will walk you through the whole process.
Create the QR code. Use a QR code generator like Flowcode and choose the option to set up a QR code with an email as the destination.

Edit the email address to the unique email you’ve created for the room.

Edit “Subject here” and “Optional message here” lines with the subject and message you’d like to populate. For example, if you are placing QR code placards in the bathrooms on a college campus, you might make the subject “Bathroom Needs Attention” and the message “The third-floor bathroom of the English Building needs attention.” This will let people scanning the QR code know they are sending the right information to you. They can always edit the email to add additional details.

Place the QR code in the right spots. Include an image of the QR code on a placard wherever you’d like people to be able to report an issue: in lobbies, bathrooms, classrooms, etc. Include a message that lets them know they’re reporting the issue to the janitorial staff.
Here's an example:

Test the process. Be sure to scan the QR codes at their destinations to make sure the right codes are in the right locations.