Client Training

Welcome! This is a short training to help you get started using OrangeQC.

Your service provider should have given you a username and password, along with a link to your login page. Once you're logged in, the two main tabs you'll work with are "Reports" and "Tickets."

Viewing Reports

When you click on the Reports tab, you'll see a list of all the recent inspections that have been performed for your account.

Click on any inspection for more details, including scores, comments, and photos. Click the "X" in the upper right-hand corner to close the box.

Viewing Tickets

When you click on the Tickets tab, you'll see a list of open and pending tickets that pertain to your account.

Tickets let you communicate any issues or requests for your facilities. You can also check on the status of an issue to see your service provider's progress towards resolving the ticket or completing the work order.

To create a new ticket from this page, click the "+ New" button in the upper right-hand corner. Fill out the form, selecting exactly which part of your facility is having an issue. Make sure to describe the issue with enough detail that it's easy for the team to find and fix.

If you have any questions about how to use the website, please feel free to contact OrangeQC at support@orangeqc.com. If you have any questions about the account data, please email your contact at your service provider.