Deactivate or Activate a User

Deactivating a user will disable their ability to log in to the website and mobile app. Their inspections, tickets, and comments will remain in the system.

To deactivate a user:

Click the People tab.
From the list, click the name of the user you want to deactivate.
Click “Deactivate" in the upper right-hand corner.

You can activate a user you previously deactivated at any time. This will allow them to log in to the website and mobile app again.

To activate a user:

Click the People tab.
Click “Deactivated” in the left-hand sidebar.
From the list, click the name of the user you want to activate.
Click the “Activate” button in the upper right-hand corner.