Fix: Inspections Not Uploading / Waiting to Upload

Inspections within OrangeQC generally will upload almost immediately. If you are experiencing inspections that appear stuck, waiting for upload, or are slow to upload, this is not normal for the OrangeQC app.

Inspections that are uploaded will appear with a green check-mark cloud icon within the Uploads. Any uploaded inspection is safely stored within your account online.

Possible reasons for slow uploads include:

1. Large number of attached photos

We've made improvements to the process of uploading large quantities of photos. If you are having trouble uploading forms containing a high number of photos, make sure you've updated to the most recent version of the Android or iOS app.

If you are still experiencing problems, reach out to support@orangeqc.com.

2. Internet connection issues, content filters, or firewalls

The OrangeQC app works offline by saving your work until your device re-connects to the internet. If you are having trouble uploading, try the following:

• Unlocking your device after your reconnect to the internet.
• Connecting to the internet with another service to check the connection, especially if you are using a wifi connection that requires a service agreement (common at hotels, cafes, and public spaces).