Mark a Line Item as Not Applicable

When you mark a line item as Not Applicable (N/A), it does not count toward the form submission's overall score.

When mark a line item as N/A, it’s only marked for that instance of the form. (Think of it like jotting down "N/A" on a paper form.) The next time you use the form, all the line items will still be there.

You might use N/A if a particular line item is used for a general category, but the specific area doesn't have that item. For example, if you use one form for all restrooms, but some don't have diaper changing stations, you could mark that line item as not applicable.

If you do not see the Not Applicable option in the quick-actions menu that appears when you tap the three dots in a mobile form, it means that an administrator has disabled the option for the form or that particular line item.

Marking a line item N/A on a mobile device:

Begin performing an inspection or completing a checklist
Tap the three-dot action icon to see a list of additional actions
Tap the "Not Applicable" option and confirm
This line item will be marked as Not Applicable

Marking a line item N/A on the web:

When performing an inspection or completing a checklist, click the "N/A" button on the right-hand side of the item. You’ll see a pop-up appear; click “OK.”

Note: If you do not see an option to choose Not Applicable from the quick-actions menu (three dots to the right of the line item on mobile), it means that an administrator on your account has disabled the N/A option.